Appleby health surveyflags up concerns

Date: Friday 26th April 2019

A MEDICAL survey has flagged up residents’ concerns about Appleby’s NHS dentist, GP and pharmacy services.

It was carried out by Healthwatch Cumbria, an independent organisation set up to champion the views of patients in the county, and took into account views from 180 people in the town over a two-month period.

The results highlighted issues with the NHS dental practice, with people having trouble registering for the town’s only NHS practice, which opened in October, 2018.

Some patients who have registered have still not been seen, with others saying they had not been seen for a routine check-up in over two years.

Healthwatch Cumbria revealed it had offered to host a further drop-in session but the dental practice had not taken up the offer.

Criticism was also levelled at the pharmacy in Appleby, with some saying it was in inappropriate premises and there were long waits and insufficient stocks of medicine.

The GP surgery was said to be much appreciated by the majority of people responding but many experienced long waits for appointments.

Residents consider the optician services in the town to be good.

The reopening of the former Edenside care home is welcomed and domiciliary care services are said to be generally performing well.

The report was presented to Appleby Town Council, which had requested the survey.

Representatives from Healthwatch Cumbria said the findings would hopefully encourage conversations about the services and could be used to support change.